Process enablers
The enablers of a process are combined assets of the resources and the capabilities of the business. These are the raw materials and the smarts of the folks that are getting the job done. On the computer programming side are the programming language capabilities and the hardware and software's raw power to get a calculation performed or a sequence of code executed. We measure performance here in FLOPS (floating point operations per second) and computers are moving through the petaflop (1,000,000,000,000,000) ranges now. Business processes depend on the business assets just like code depends on the infrastructure it runs on. Unfortunately, business is both enabled and limited by humans and computers both enable and constrain business.
Processes are not much different whether you do them manually or if you have a robot do them for you. The programmer acts as a plumber in a business process. They know the mechanics and apply the right torque to the right nuts and bolts to hold the system together. The business analyst is going to map out the system so that it works for the business the best. Sometimes the programmer finds out that they have to plan it out and does the best they can. But you should always get involved at the first to direct the code so that is best represents the business. That's always the best strategy to take for any new project.
- Doug Hoff, Business IT Expert; MCT, SCJP, ITILv3, COBIT LinkIn with Doug
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